Shipping:

1) Orders will be shipped via United Parcel Service (UPS) standard ground service (or competitive service determined by MyOpticsPro.com) unless otherwise requested. Next Day, 2nd Day, and 3rd Day delivery can also be selected. Orders will ship FOB Edmond, OK.

2) MyOpticsPro.com ships orders to the United States only.

3) Each shipment will be assessed a freight charge that will include the published residential carrier shipping rate for the particular weight, zone and size, along with accessorial surcharges, insurance charges and other fees as applicable. All shipments may be subject to dimensional and oversize freight charges as well as appropriate fuel surcharges. Shipping fees are non-refundable.

4) MyOpticsPro.com can ship USPS but will only do so at your request. These packages are uninsured. All losses are your sole responsibility.

5) Orders shipped via Truck must be inspected by recipient for shipping damage prior to acceptance of the shipment. 

Backorders/Substitutions:

1) Backorders will be shipped automatically upon receipt of goods. MyOpticsPro.com has the option to substitute any item on backorder for a comparable item of equal or greater value-unless otherwise specified.

2) All orders will ship complete unless otherwise requested. 

Cancellations:

1) Please send cancellation requests to cancel@MyOpticsPro.com.

2) Requests for cancellation of orders must be made in writing.

3) Orders can only be cancelled if they are on backorder.

4) If a problem exists on an order, it will be cancelled 48 hours after being placed if there is no response to messages left informing you of such an issue. 

Returns:

1) All returns require a Return Goods Authorization (RA) number issued by an authorized MyOpticsPro.com representative. Please email: ecomreturns@MyOpticsPro.com for an RA number. Product returned without this authorization will be refused.

2) All non-defective returns will be assessed a 15% restocking fee within 90 days of purchase. Handling fees and freight charges will not be refunded.

3) Non-defective product will only be accepted in resalable condition with all original packaging. Do NOT write the RA number on the original package. This will make the product ineligible for resale.

4) Defective product can be returned to MyOpticsPro.com within 30 days of sale. After 30 days, defective product must be returned to the manufacturer, under the specific warranty allowances. Upon receipt of the return, MyOpticsPro.com will credit your original payment method for merchandise costs.

5) All returns must be returned to MyOpticsPro.com freight PREPAID regardless of reason. If a replacement order is sent, it will be shipped without freight expense or a handling fee to the customer.

6) Special orders or closeouts are not eligible for return. There may also be other items that manufacturers will not allow MyOpticsPro.com to return. In this case, they will be noted as "Not returnable to MyOpticsPro.com for any reason" on the website.

7) Returns will not be accepted 90 days after sale, regardless of reason.  

Damages:

Damages are the responsibility of the carrier once the shipment has been released from MyOpticsPro.com. You are responsible for making damage claims with the carrier as soon as the damage is detected. Please save all packaging. It must be available for inspection by the carrier. All claims must be made within 10 days of receipt of goods. No damage claims will be accepted for any reason after 10 days of receipt of goods.

Privacy Statement

We can be reached via e-mail at: info@myopticspro.com

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.